I love motor vehicles, especially those that are designed to perform at optimal levels in races on tracks or on the dirt in rallies. The back-up crew of mechanics and engineers are critical to any driver’s potential success, as the crew spend hours tweaking the performance and ability of the…

“Often, poor leadership is masked by those with the loudest voices and strongest opinions” (Nick Fewings) Many employees are highly skilled, adept at problem-solving and creative in fulfilling organisational goals. Some are business builders and grow the company’s reach (brand quality, sales, footprint, etc.). Most employees, however, though maybe not…

I have spoken to many employees in various business contexts who feel that their voices are not heard — their ideas are not listened to. As such, they feel that they don’t have a real contribution to make, feel undervalued and overlooked. Typically, this translates into despondency, and many leave…

“Don’t be pushed around by the fears in your mind. Be led by the dreams in your heart” (Roy T Bennett) According to psychology research (Lisa Fritscher: Very Well Mind), fear is a primal emotion that involves a universal biochemical response and a high individual emotional response. Fear is helpful…

A visionary leader, who is inclusive, has the power to transform a culture into a forward-looking, responsibility-taking and high-performing team that is focused on meaning and value. Typically, rules and regulations hold an organisation back from fulfilling its mission — talent gets attracted and commitment gets fostered to the vision…

“The key to business success is duck-like — smooth and unruffled on the top but paddling furiously below” The expression ‘in the same boat’ is typically construed as a negative idiom — “you say that you have run out of money — well, I am in the same boat”, meaning…

“Organizational culture is the ‘water’ in the fishbowl. If the water is clean, nourishing, energising, the fish will thrive and if the water is toxic, the fish will die, leaving the infrastructure value-less” (Ranjan de Silva, Sensei International) Organisational health — the status of operating efficiently and effectively with a…

“Most people think leadership is about being in charge. Most people think leadership is about having all the answers and being the most intelligent person or the most qualified person in the room. The irony is that it is the complete opposite. Leadership is about empowering others to achieve things…

“The success of your organisation doesn’t depend on your understanding of economics and organisational development or marketing. It depends, quite simply, on your understanding of psychology: how each individual employee connects with your company; how each individual employee connects with your customers” (The Gallup Organisation) Most employees are amazingly resilient…